Shipping policy

Shipping Policy – Vechella.com

All orders are processed within 25 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive an email confirmation once your order has been dispatched.

We partner with trusted courier services to deliver your orders safely and on time.

Standard Shipping (UK): Estimated delivery within 5–25 business days.

International Shipping: Delivery times vary by destination, typically 5-25 business days.

Note: Delivery times are estimates and may be affected by factors beyond our control (e.g., customs delays, courier disruptions).

Shipping charges are calculated at checkout based on weight, size, and destination.

Free shipping offered on all orders (UK and International).

Once dispatched, you will receive a tracking number via email.

You can track your shipment on vechella.com or directly on the courier’s website.

For international orders, customs duties and taxes may apply.

Vechella Ltd is not responsible for any additional charges imposed by local authorities.

Customers are responsible for ensuring compliance with their country’s import regulations.

If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging.

If your package is lost in transit, we will work with the courier to resolve the issue.

We currently ship to the UK and selected international destinations: USA, Canada, Australia and EU Countries

Certain items may be restricted from international shipping due to local regulations.

For questions about shipping, please contact: 📧 Email: ladealtd@gmail.com